Frequently Asked Questions
Everything you need to know about your REEF® order.
How can I track my REEF® order?
Once your order is shipped, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for items in original condition with tags attached. Please visit our returns portal to initiate a request.
Are REEF® sandals water-friendly?
Many of our styles are specifically designed with water-friendly synthetic straps and footbeds, making them perfect for the beach or pool.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay.
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page to find the perfect fit based on your foot measurements.